Get help with your tracking reference number for UK and international deliveries, including what to do if you've lost your number, or it isn't recognised.

A Royal Mail person or vehicle has caused damage to my property ; Royal Mail's retail compensation policy for lost items ; Royal Mail's retail compensation policy for delay ; Royal Mail's retail compensation policy for damage

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Manifesting Once you have processed the orders that you are sending that day, you must complete the end of day process by producing a manifest , which you must print off and hando

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Get proof of posting when you send an item with Royal Mail by requesting it at the counter.

Where you can post / drop off letters and parcels depends on if you need proof of postage, how big/heavy the item is, the service you're using and how you bought your postage. Pos

Mail from a British Forces Post Office (BFPO) address; Items to an address outside the UK that are larger than letter size or clearly contain goods; Restricted goods sent in the UK using Royal Mail Tracked 24® and Royal Mail Tracked 48® Mail from the Department of Work and Pensions; See our Redirection terms and conditions for more information.

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