Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Go to Reset your password and enter your email address.; Tell us where you’d like us to send a security code (email or phone number). Once you receive your security code, you’ll be prompted to choose a new password and enter it twice.

Before looking for answers online, check the Xbox Support app right on your Xbox console. You’ll find tips that are based on your activities, how-to videos and instructions, fixes for top concerns, Xbox status alerts, and more.

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Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Feb 11, 2025 · My Xbox broke in March, and it was under warranty. After three months of painful interactions with support, they finally repaired my console which broke within warranty, with a receipt from an authorized retailer, from a manufacturing issue I hadn't caused.

Dec 14, 2023 · Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help.. Additional information on Game support can be found here: How do I get the right game support?