San Francisco — September 12, 2023 — Salesforce (NYSE: CRM) today announced the Einstein 1 Platform, which features major advancements for Salesforce Data Cloud and Einstein AI capabilities, all built on Salesforce’s underlying metadata framework.

Feb 27, 2025 · Agents Salesforce Launches Agentforce 2dx: New Capabilities Embed Proactive Agentic AI into Any Workflow, Create Multimodal Experiences, Extend Digital Labor

Mar 7, 2023 · Learn more about the conversational AI for CRM. Einstein GPT will infuse Salesforce’s proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from Salesforce Data Cloud, which ingests, harmonizes, and unifies all of a company’s customer data.

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Feb 26, 2025 · Total Remaining Performance Obligation $63B, up 11% Y/Y; Operating Cash Flow $13B, up 28% Y/Y SAN FRANCISCO — February 26, 2025 - Salesforce (NYSE: CRM),

Un logiciel CRM enregistre les coordonnées des clients, telles que les adresses e-mail, numéros de téléphone, profils de réseaux sociaux, etc. Il peut également extraire automatiquement d'autres informations, telles que les dernières actualités sur les activités de l'entreprise, mais aussi stocker des données telles que les préférences des clients en matière de communications.

Jul 1, 2024 · Discover the key differences between ERP and CRM, and how integrating these systems can enhance business operations, customer service, and drive growth.

Feb 5, 2025 · Media Resources Customer Success Stories

Dec 17, 2024 · Agentforce 2.0 is the digital labor platform for enterprises, enabling a limitless workforce through AI agents for any department, assembled using a new library of pre-built skills, and that can take action across any system or workflow Agentforce 2.0 makes autonomous AI part of every team, empowering every employee to collaborate with Agentforce in Slack […]